From first call to clinic-ready assistant
No contract required to start. We map your workflows, match on EHR familiarity and practice type, and have an assistant active in about two weeks.
A transparent process, start to finish
Book a free consultation
01
A 30-minute call — no contracts, no commitment. We learn your practice size, specialty, and the admin tasks consuming the most time so we can scope exactly what you need.
We map your clinic's workflows
02
Our intake team documents your EHR system, insurance carriers, scheduling software, and front-desk rhythms. This is the brief your matched assistant studies before day one.
Matched on EHR fluency and practice type
03
We pull from a vetted pool of HIPAA-trained assistants. Your match is selected for prior experience with your specific EHR and your specialty — not assigned from a general queue.
04
Active in about two weeks
Most practices have a clinic-ready assistant handling calls, scheduling, and EHR tasks within 14 days of the intake call. No lengthy onboarding sessions on your end.
Before you pick up the phone
Are assistants HIPAA trained?
Which EHR systems do you support?
Yes. Every assistant completes HIPAA-conscious workflow training before placement. We document compliance procedures and can share our training framework on request.
Our assistants have experience across major platforms including Epic, Athenahealth, eClinicalWorks, Kareo, and others. Specific EHR familiarity is part of the matching criteria.
How much training time does my team need?
What if the match isn't right?
Minimal. The intake process documents your workflows so your assistant arrives briefed. A short orientation call with your front desk is typically all that's needed.
We have a structured replacement process. If your assistant isn't the right fit within the first 30 days, we re-run the matching process at no additional cost.
Spend more time with patients — we handle the rest
Ready to see which assistant fits your practice? The first call takes 30 minutes and carries no obligation.